01Your plan and price
Timebird is a subscription service with a monthly plan at $5.99 USD or a yearly plan at $49.99 USD. The yearly amount is charged once per year. Checkout displays the applicable currency, taxes, total and renewal terms before you subscribe. Creating an account or using the public demo does not itself authorise a payment.
Creem processes checkout and recurring payments. Your payment receipt identifies the billing entity and how to contact it. Timebird receives billing identifiers and status, rather than your full card number. See our billing privacy information.
02Seven days to try Timebird
Eligible new accounts receive one free seven-day trial. No subscription payment is due at the start of that trial. Unless you cancel before the displayed trial end, your selected plan begins billing automatically at the checkout price, plus applicable taxes. There is no ongoing free plan. Returning customers who have already used a trial may be charged immediately; check the checkout summary before confirming.
03Renewal and access
Subscriptions renew monthly or yearly until cancelled. Your account’s Billing section shows the subscription status, trial or period end and available management controls. Successful checkout must be confirmed by the billing provider before it unlocks account features. Failed payments, expired trials or ended subscriptions can restrict access.
We will give advance notice of material price changes as required by applicable law. Any change applies according to the terms communicated before your next affected renewal.
04How to cancel
- Sign in to your Timebird account and open Billing. On Mac, open Your space → Billing.
- Choose Manage subscription to open Creem’s billing portal.
- Cancel the subscription and check the confirmation and displayed access end date.
Cancel before the trial ends to avoid the first subscription charge, or before the next renewal to avoid that renewal. A cancellation scheduled for the end of the current period retains access until the displayed end date. Signing out, disconnecting Google, deleting calendar events or uninstalling Timebird does not cancel billing.
If the portal is unavailable or you cannot access your account, contact hello@timebird.space with your account email and receipt reference so we can help. Do not send a card number or password.
05Refunds and consumer rights
Cancelling stops future renewals; it does not automatically refund a payment already made. For an incorrect charge, duplicate payment, service problem or refund request, contact hello@timebird.space with the receipt reference and a description of the issue. Creem may also provide a support route on your receipt. Requests are reviewed under the applicable purchase terms and consumer law; no fixed voluntary refund window is promised on this page.
Nothing in this policy removes statutory refund, withdrawal, cancellation or other consumer rights. If a withdrawal right applies to your purchase, its scope and any lawful exception depend on your location, the service and the consents recorded at checkout. We do not assume that a trial waives those rights.
06Questions about a charge
Contact Timebird, United Arab Emirates, at hello@timebird.space. This policy supplements the Terms. Keep your receipts and cancellation confirmation for reference.